Hours and rates
We build customised solutions so whilst we can’t quote you an off-the-shelf price, we can give you a broad idea of our hours and rates:
- Our working hours are Monday to Friday 9am to 5pm, AWST.
- We do not charge to fix system errors.
- We quote including GST.
- Our normal hourly rate is $165.
- We charge a higher rate of $190 for urgent support queries (same business day turnaround).
- Our after hours rate is $220.
- Our minimum charge is $55.
- You can save money by buying blocks of support and maintenance hours at a discounted rate, or by entering into an ongoing maintenance contract. Contact us to arrange these.