Ask the magic eightball
Whilst we don’t have the answer for everything, some things are easy to fix - here are a few things you can try.
Q The system I’m using isn’t working as it should
A The browser you are running can impair the functionality of the system. Internet Explorer 6.0 is especially problematic and we recommend that you upgrade to a later browser version. Check that you are not using Internet Explorer 6.0 by:
- Opening the browser
- Going to “Help” and selecting "About"
- Checking the browser version number in the about screen.
To download the latest version of Internet Explorer, visit our downloads section.
Q How do I resize images for uploading onto my website?
A There are a few simple things you need to consider when uploading images to your website so we have made an image resizing guide to explain it all.
Q How do I perform basic search engine optimisation on my site?
A SEO is a complex task, but there are some basic things that can help. Our SEO guide explains how you can improve your site's rankings.
Q How do I write good content for my website?
A There's nothing worse than seeing a great website ruined with bad content. Our web guide to writing web content will help you avoid some common mistakes.
Q Some terms on this site are too technical.
A We have created a glossary to the technical terms we use on this site.
Q Why doesn’t my text look the same as Word?
A Microsoft Word and other writing tools use their own unique formatting information that does not work on the web. We recommend using the ‘Paste from word’ or ‘Paste as plain text’ button when pasting in text. Consult the edukaCMS manual for further instruction.
Q How to I insert an image/file on my website?
A Our edukaCMS manual explains how to insert images and files.
Q How to create a link to a website/email address/ document?
A Our edukaCMS manual explains how to create links in your website.
Q How do I update news on my website?
A Our edukaCMS manual explains how to manage the news on your website.
Q I can’t see my website at work but I can see it at home
A This usually means that your IT department need to update the DNS. Tell them to contact us if they need help with this.
Q Can I get a discount?
A It depends on whether or not you are a travel agent, restaurant, jeweller, winemaker or somebody else we can score cool free stuff from...
If your answer isn’t among the FAQs above, you can also check out our other resource articles.
Or, simply get in touch with us.